(469) 793-0529Menu
FRISCO BASED · SERVING DALLAS–FORT WORTH
Roof Repair & Replacement in Frisco, TX
Making Homes Great Again.
Protect your home with residential roofing and exterior services from Nortex USA. We help homeowners in Frisco and across Dallas–Fort Worth address roof leaks, replace aging roofs, and restore storm-damaged exteriors—with documented findings, clear recommendations, and careful workmanship. Start with a free, no-obligation roof inspection.
Clear recommendations. Careful workmanship. Start with a free, no-obligation roof inspection.
A better roof starts
with a free inspection.
Tell us about your home. We’ll help you understand your roof’s condition and the next steps.
Request My Free Inspection
Request Your Free Roof Inspection
Confidence starts with trust.
Get to know Nortex USA through our BBB business profile and customer feedback on Google.

BBB Accredited Business
Accredited since March 2023. View our business profile, accreditation, and customer feedback.
View Our BBB ProfileRecommended by Homeowners
Explore customer experiences with Nortex USA on Google. Already worked with us? We'd appreciate your feedback.
Read Our Google ReviewsOur Services
Expert Roofing & Home Improvements
Meticulous workmanship. Attention to every detail.
Nortex USA helps homeowners in Frisco and across North Texas restore, improve, and take pride in their homes. Whether you’re updating a single feature or planning a larger project, we bring the knowledge and care each job requires. From thoughtful material choices and careful preparation to precise installation and final cleanup, we focus on workmanship that enhances your home’s appearance, function, and lasting value.

Roofing
Repair, replacement, and a roof built to protect.
Explore Service
Siding
Refresh your exterior with lasting curb appeal.
Explore Service
Painting
A fresh finish, inside and out.
Explore Service
Gutters
Guide rainwater away from your home.
Explore Service
Windows
Bring in more light. Update your view.
Explore Service
Doors & Garage Doors
A welcoming entrance. A stronger first impression.
Explore Service
Fencing
Define your space with privacy and style.
Explore Service
Foundations
Address movement. Support what matters.
Explore Service
Patios
Make more room for outdoor living.
Discuss Your ProjectDiscover the
Nortex USA Advantage
Your home deserves careful workmanship and a team that follows through. Nortex USA combines thoughtful product recommendations, meticulous attention to detail, and clear communication throughout your project. When storm damage is involved, we help document the condition of your property and explain the repair recommendations so you understand your next steps.
The Layers That Matter
Protection Starts Beneath the Shingles.
Your roof works as a system. The decking, protective membranes, and edge details each have a job to do before the finished shingles go on.

System reference: Owens Corning® roofing components ↗︎
Roof Decking
The wood base supports the roof covering. After tear-off, we inspect its condition and identify areas that need attention before installation.
Ice & Water Barrier
This self-adhered membrane adds protection in valleys and other vulnerable roof areas. It helps protect the roof deck from wind-driven rain and water that can back up beneath shingles when snow or ice melts.
Synthetic Underlayment
A water-shedding layer between the decking and shingles adds protection beneath the finished roof covering.
Starter Strip Shingles
Starter strips create a straight, sealed starting edge along the eaves and rakes. Their adhesive helps secure the overlying shingles at the roof perimeter, reducing the risk of lifting and blow-offs during high winds.
The finishing details matter, too. Shingles, flashing, hip and ridge caps, and ventilation complete the roofing system. We explain the components included in your project.
Explore Our Roofing Services ↗︎
Storm Damage Isn’t
Always Easy to See.
We inspect your roof and surrounding property for visible damage, document our findings with photos, and explain the recommended next steps.
View the Full 30-Point Inspection Checklist
- Overall roof condition and visible wear
- Possible hail impacts on roofing materials
- Wind-lifted, creased, or displaced shingles
- Missing, cracked, or torn shingles
- Granule loss and exposed asphalt
- Ridge and hip cap shingles
- Starter shingles and roof edges
- Roof valleys
- Drip edge
- Roof-to-wall flashing
- Chimney flashing and counterflashing
- Plumbing vent boots
- Roof vents and turbine vents
- Skylights and surrounding flashing
- Exposed fasteners and sealant condition
- Visible sagging or uneven roof areas
- Gutters—damage, attachment, and blockage
- Downspouts—damage and drainage
- Fascia boards and fascia metal
- Soffits and intake vent openings
- Siding and exterior trim
- Window screens
- Window frames, glazing, and visible seals
- Exterior doors and garage doors
- Fences and gates
- Patio covers and attached exterior structures
- Exterior A/C condenser—visible hail hits to fins, coil surfaces, and cabinet
- Accessible attic—visible moisture and decking condition
- Reported interior ceiling and wall water stains
- Immediate protection needs, including temporary tarping
Inspection covers visible, safely accessible areas. Items that do not apply or cannot be inspected are noted. A/C observations are visual; an HVAC technician may be recommended for further evaluation.
Findings are recorded with notes and photo references: no visible concern, concern observed, not applicable, or not inspected.
From Inspection
to Restoration.
Our goal is simple: help you understand the damage, document the necessary repairs, and know what happens next—while restoring your home with care.
Inspect & document
Nortex assesses visible damage, takes photos, and explains the findings and repair recommendations.
Report your claim
You contact your insurance company to report the loss. Have the property details, known storm date, and inspection photos available.
Find Your Insurance Company ↗︎Coordinate the adjuster visit
Your insurer schedules the inspection. Share the appointment with Nortex so we can coordinate attendance, point out observed damage, and answer repair questions.
Review the repair scope
We provide photos, measurements, and a written estimate and discuss technical repair details with the adjuster. Your insurer decides coverage and payment.
Schedule restoration
Once the scope and contract are agreed, we coordinate materials, your project schedule, and the trades needed to restore your property.
Complete & document
We review the finished work with you and provide completion photos, invoices, and requested project records.
Already Have an Adjuster Appointment?
Send us the date, time, property address, and adjuster’s contact information so we can coordinate the visit.
Nortex provides inspection documentation, repair estimates, and construction services. Your insurance company determines coverage, claim approval, and payment. Homeowners remain responsible for their deductible. Nortex does not act as a public insurance adjuster or negotiate claim settlements.
Built on Integrity.
Committed to Your Home.
Roofing is a significant decision. Our focus is helping you understand the condition of your property and the work being proposed.
Stewardship
We respect the trust you place in us to care for your home. That means using materials thoughtfully, protecting your property, and treating your investment with the care it deserves.
Service
We listen, explain your options, and stay responsive throughout your project. Our goal is to make caring for your roof easier through personal attention and dependable follow-through.
Integrity
We give honest assessments and clear recommendations. From the first inspection to the final walkthrough, we stand behind our commitments and take responsibility for our work.
Real roof details, straight shingle courses, and inspection documentation from Nortex projects.
On the Job
Roof Installation
in Progress
See the work behind a roof replacement, from prepared roof sections to shingles taking shape.
14-second project video · Press play to watch


Serving your North Texas community.
Nortex USA is based in Frisco and serves homeowners across a 50-mile radius with residential roofing, storm restoration and exterior services.
Local roots.
North Texas reach.
Connect with Nortex USA for roofing and exterior services across Frisco and the surrounding communities.
Nortex USA2591 Dallas Parkway
Frisco, TX 75034Get Directions ↗︎
Coverage directory uses a 50-mile straight-line radius from Frisco. Call (469) 793-0529 to confirm service availability for your property.
Refer a Neighbor.
Earn a $250 Gift Card.
Know a friend, family member, or neighbor who needs a new roof? Introduce them to Nortex USA. When their qualifying roof replacement is completed and paid in full, we’ll thank you with a $250 gift card.
- 01 Make the introductionAsk them to contact Nortex and mention your name at their first inquiry.
- 02 We take care of the roofOur team inspects the home and discusses their roof replacement options.
- 03 Enjoy your rewardReceive your gift card after their qualifying replacement is finished and fully paid.
For new residential roof replacement customers. The referrer must be identified at the homeowner’s first contact, before an estimate or contract. One $250 gift card per qualifying new customer, issued after completion and full payment. Self-referrals, repairs, cancelled projects, and unpaid projects do not qualify. No review is required to receive a referral reward.
Clear Answers.
Confident Next Steps.
From your first inspection to the final repair, here is what to expect when storm damage and insurance are part of your project.
01 Before You File
How can I tell whether my home has storm damage?
Missing or creased shingles, dents in gutters or metal vents, damaged screens, and new water stains are reasons to arrange an inspection. Some roof damage is difficult to see from the ground. Nortex’s 30-point inspection documents visible concerns across the roof and surrounding property.
Should I get an inspection before contacting my insurer?
An inspection can give you photos and repair recommendations to share with your insurer. If you already know there is damage, you can report it directly—do not delay a required notice while waiting for an appointment. Your insurer can explain reporting deadlines.
Is the inspection free, and does it commit me to a repair contract?
Nortex offers a free, no-obligation inspection. Booking an inspection does not authorize construction. Any repair agreement, scope, pricing, and payment terms should be reviewed separately before you sign.
Do you check the outdoor A/C unit for hail hits?
Yes. We visually check accessible condenser fins, coil surfaces, and the cabinet for possible hail impacts and photograph concerns. This is a visual damage check; an HVAC technician may be needed to assess operation or recommend repairs.
What should I do if my roof is leaking now?
Call Nortex to discuss temporary protection and notify your insurer. Document visible damage from a safe location and keep receipts for emergency measures. Ask the insurer before permanent repairs that could remove evidence needed for its inspection.
02 Filing & the Adjuster Visit
Who files the insurance claim and schedules the adjuster?
You report the loss to your insurance company. The insurer arranges its adjuster’s inspection. Once you have an appointment, send Nortex the date, time, property address, and adjuster’s contact details so we can coordinate attendance.
Can Nortex meet the insurance adjuster at my property?
We can coordinate attendance, subject to availability. During the visit, we can point out observed damage, share photos and measurements, and answer questions about the proposed repair work. Tell us about the appointment as early as possible.
What documentation does Nortex provide?
We document observed conditions with photos and inspection notes, identify the affected areas, and prepare a repair estimate as needed. We can also provide measurements and project records relevant to our construction scope.
Will Nortex negotiate my insurance settlement?
No. Nortex’s role is inspection, repair estimating, technical documentation, and construction. We can discuss repair scope and costs with an adjuster, but we do not represent you in settlement negotiations or decide policy coverage.
What if the insurance estimate leaves out necessary repairs?
Our dedicated supplement team reviews repair scopes and prepares supplemental estimates for missing work or newly documented damage, supported by photos, measurements, and repair details. Your insurer determines coverage and payment. Learn about our supplement support.
03 Coverage & Your Costs
Will filing a storm claim increase my premium?
We cannot predict the effect on your policy. Ask your agent or insurer how reporting a loss may affect your premium or renewal before assuming there will be no change.
How do roof age, ACV, RCV, and depreciation affect payment?
RCV is replacement cost value; ACV generally reflects replacement cost less depreciation. Age and condition can affect depreciation. Some replacement-cost claims pay an initial amount and release eligible recoverable depreciation after repairs and documentation. Ask your insurer which terms, limits, and deadlines apply to your roof.
Do I have to pay my deductible?
Yes. Texas requires policyholders to pay their deductible, and contractors cannot waive, rebate, or absorb it. Your total out-of-pocket cost may also include upgrades, excluded repairs, or amounts beyond policy limits.
Will insurance replace the whole roof if only part is damaged?
Full replacement is not automatic. We document the affected areas, material details, and proposed repair approach. Your insurer evaluates the request under your policy, including any applicable matching provisions or exclusions.
Who receives the insurance payment?
Ask your insurer who will be named on the payment and whether funds will arrive in stages. A mortgage lender may also be listed and have endorsement or release requirements. Nortex’s payment schedule is set out in your construction agreement.
04 Planning Your Restoration
Can I upgrade my shingles or other materials?
Yes. We can price material options separately so you can compare appearance, performance, and cost. Upgrades may involve additional homeowner expense; confirm any potential insurance discount directly with your insurer.
What if concealed damage or additional costs are discovered?
We document newly exposed conditions and explain any proposed changes before proceeding with additional work. Supporting construction information can be provided for insurer review when relevant. Additional coverage or payment is not guaranteed.
When can work begin, and can I spread out the cost?
We confirm scheduling after the scope, materials, and agreement are finalized. Weather, material availability, and the trades involved affect timing. Ask Nortex about currently available payment options before relying on financing; availability and terms must be confirmed.
Coverage and payments depend on your policy and your insurer’s review. For policy or settlement questions, contact your insurer, a licensed public adjuster, or an attorney as appropriate.



